Website Development Capabilities

Let’s delve into your business objectives, target audience, and specific requirements and invent a tailored solution for your hotel, restaurant, or spa. With that strategy in hand, we design and build your website, creating a visually appealing, user-friendly tool that effectively represents your brand.

 

Why Choose Us Hands-On Direct Support

Most robust digital agencies have website development capabilities, but there are strong benefits to working with Second Wave:

  • Second Wave works exclusively with Evolution and Aimbridge hotels, providing high-quality websites for an affordable price
  • Throughout the build, your marketing manager provides support and expertise from discovery to QA and post-launch
  • In-depth knowledge of website development stays with Second Wave and makes future updates quicker and easier
  • The Digital Center of Excellence seamlessly takes over content updates once the site is built, plus fees are included in the retainer

Website content updates are included in your retainer with Second Wave. If you choose to work with a third party for website development, recurring updates may not be supported depending on the platform being utilized. 

OUR PLATFORM

OPTIMIZED ADAPTABILITY

  • Proprietary CMS with robust functionality and widget accessibility
  • CMS is built to be nimble and allow for easy changes and improvements
  • Regular code updates keep up with digital trends and best practices to improve user experience
  • Built with WCAG 2.1 (Web Content Accessibility Guidelines) in mind to meet ADA standards

ANALYTICS

  • Leverage data to make strategic decisions
  • Used to make data-driven decisions for site updates to optimize the user experience
  • Frequently measuring effectiveness of the booking journey using key metrics and targeted goal setting
  • Page load metrics are reviewed regularly to increase site efficiency and improve search rankings

DEVELOPMENT OPTIONS

STANDARD TEMPLATE WEBSITE

Craft themed template customized to hotel branding

CUSTOM WEBSITE

Custom size built to unique design specifications

SITE BUILDS INCLUDE:

  • Content Management System (CMS)
  • Google Analytics for site & known booking engines
  • 15 Website pages with copy & initial SEO
  • Custom forms
  • Initial ADA compliance
  • Digital Asset Library
  • Server monitoring with 99.8% uptime

Search Engine Optimization

  • Research and employ relevant keywords for organic search rankings
  • Utilize third-party tools to ensure consistent UNAP (URL, Name, Address, Phone number) across digital channels
  • Audit of content and back-end to improve search ranking

User Experience

  • Simplified steps to book to decrease abandonment rates
  • Measure site performance to identify opportunities to create a better experience
  • Implement third-party tools that enhance the user experience or improve conversions

Design

  • Responsive site design for a seamless experience across devices
  • Utilize immersive, visually compelling imagery to effectively sell the property
  • Optimize site speeds and measure digital health scores for improved search rankings

Accessibility

  • AA compliant sites in accordance with the Website Accessibility Guidelines (WCAG)
  • Blend brand design and accessibility principles for best experience
  • Regular content audits for ADA compliance and optimized content for all users

Our Process

The website development process is unique to each project, but most builds take 8 - 12 weeks to complete.

Second Wave approaches the development process creatively and efficiently. So you can count on a quality product delivered on point and on time. You receive a dedicated account manager solely focused on the website build who works alongside your hotel’s marketing manager.

Blueprints

Estimated 5-10 Days

The dream begins with a review of your Property Marketing Profile and marketing goals in preparation for the Discovery call. Here we discuss our proposed sitemap, competition, and your existing website. We will also have design discussions for your new website.

Website Design Built by Second Wave

 

THE GEORGIAN SANTA MONICA

THE GEORGIAN SANTA MONICA

Custom Website

Sea Palms Resort

Sea Palms Resort

Standard Website

CACHET NEW YORK

CACHET NEW YORK

Standard Website

EAGLEWOOD RESORT

EAGLEWOOD RESORT

Standard Website

THE HIGHLANDER RADFORD

THE HIGHLANDER RADFORD

Standard Website