Second Wave Services Our Formula

With a focus on independent lifestyle resorts and soft-branded properties, we bring together specialists within three distinct disciplines, resulting in one cohesive brand strategy that fosters clear messaging, builds guest recognition and loyalty, and drives ROI.

Account Management
Your Liaison Artiste

Meet your team lead – your first and finite point of contact at Second Wave and liaison to an army of marketing experts that lead you to victory.

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Branding
Making IMPACT

Cultivate strong connections between your brand and your guests that leads to enduring loyalty. It’s all yours when you work with our brand experts. Watch us create an impact.

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Website Development
Quality Assured

Our website development process prioritizes quality through rigorous testing and quality assurance checks to ensure optimal performance across devices and browsers.

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KEY DIFFERENTIATORS FORMULA FOR SUCCESS

HOSPITALITY EXPERTS

We know how to make your hotel successful. Unlike other agencies, we focus exclusively on hospitality clients, which means we’re the hyper-focused industry specialists you need.

concierge SERVICE

As a boutique agency, we provide dedicated and personalized support for each of our clients, ensuring there is always someone there when you need them.

AUTHENTIC PARTNERS

We form long-term relationships that lead to sustainable growth. As a part of Evolution Hospitality, we are a key part of the Revenue Wheel.

END-TO-END APPROACH

Hospitality companies come to us to build their brand and identity, benefiting greatly from our owner mentality and ability to follow through with customized marketing and growth strategies.

Lobby of hotel Link to larger image, Lobby of hotel
Downtown Sacramento Link to larger image, Downtown Sacramento
Inside of restaurant with city views Link to larger image, Inside of restaurant with city views
Whistler in the winter Link to larger image, Whistler in the winter